Platform Overview
Guided walkthrough · prepared for South East Homes Group executive team & board
One platform for housing compliance, building safety and regulator-grade evidence.
Housing Compliance Hub gives directors, compliance officers and contractors a single, immutable system of record across every property, case and statutory regime. Built for registered provider · g1/v1 providers operating at scale.
- 01Portfolio Overview
- 02Property 360
- 03Case Management
- 04Compliance Tracking
- 05Evidence Vault
- 06Contractor Oversight
- 07Board Reporting
- Damp & mould remains the largest hazard category — 38% of open cases.
- Five properties require urgent intervention this reporting period.
- Contractor completion performance improved by 8% quarter on quarter.
- No missed statutory inspections this month.
- Two coastal schemes flagged for accelerated EICR programme in Q3.
Portfolio Overview
A single executive lens across 8,500 homes. Director-level KPIs update live as cases progress, statutory inspections close and contractor SLAs report in.
- RAG-rated portfolio status
- 12-month compliance trend vs board target
- Regulatory readiness at a glance
Portfolio compliance held at 91% across 8,500 homes — Amber status with five properties under monthly board review.
Property 360
Every property is its own compliance file. Tenancy, vulnerabilities, certificates, open cases, hazards and contractor activity assembled in one auditable view.
- Vulnerability-aware case routing
- Statutory certificates in one place
- 6-month risk trend per property
Property Register surfaces the 47 highest-risk homes with vulnerability flags, last inspection dates and live compliance scores.
Case Management
Resident complaints flow from intake through inspection, action and sign-off. Each case carries its own timeline, SLA, evidence and audit trail.
- Awaab Cat 1 / Cat 2 triage built in
- Auto-escalation on vulnerability flags
- Director sign-off recorded immutably
Flagship case CMP-2841 demonstrates a complete 9-stage Awaab Cat 1 response from intake to director sign-off.
Compliance Tracking
Statutory regimes — Awaab, FRA, EICR, gas, asbestos — tracked across the portfolio with overdue, due-soon and SLA windows.
- Live SLA adherence dashboard
- Block-level statutory heatmaps
- Auto-evidenced inspection records
Awaab dashboard tracks 98.2% SLA adherence with zero missed statutory inspections this month.
Evidence Vault
Immutable, audit-ready document store. Every inspection report, photograph, certificate and resident communication linked back to the case and property.
- Tamper-evident audit trail
- Regulator-ready exports
- Cross-linked to case timeline
Evidence Vault holds 12,000+ artefacts with tamper-evident audit trails ready for regulator inspection.
Contractor Oversight
Framework partners measured on completion, SLA adherence and resident satisfaction. Performance drives allocation decisions automatically.
- A+ to D grading framework
- SLA-driven job allocation
- Quarterly performance reviews packaged
Contractor scorecards rank 4 framework partners across 1,656 jobs YTD, with Firesafe UK leading at A+.
Board Reporting
A repeatable board pack assembled in seconds — executive summary, compliance trend, Awaab performance, hazards, contractors and property risk.
- 6 board-grade reports built in
- Auto-generated executive summary
- Always reflects live portfolio data
Board Pack assembled from six interconnected reports — refreshed automatically against live portfolio data.
DampSurvey-Pro feeds investigation evidence into the Hub
DampSurvey-Pro remains the specialist damp, mould & timber investigation platform. Housing Compliance Hub is the compliance control centre — receiving reports, raising actions and holding the audit trail.
DampSurvey-Pro Investigation Evidence
Specialist damp, mould & timber investigation engine — feeding evidence into the compliance control centre
Hub raises the request → DampSurvey-Pro conducts the survey → evidence, hazards & recommendations return to Housing Compliance Hub.
- Requested
- Assigned
- In Progress
- Report Complete
- Actions Raised
DSP-INV-48211
- Property
- 12 Larkspur Road, Flat 4B · Manchester M14 7QJ
- Surveyor
- Jaya Patel MCIOB · Sentinel Damp Specialists Ltd
- Inspection date
- 01 Jun 2026
- Report generated
- 02 Jun 2026 · 14:32
- Risk rating
- High
- Moisture source
- Combined: defective extractor fan + suspected external rainwater ingress
- Rooms affected
- Kitchen ceiling · Bathroom external wall · Bedroom 2 reveal
- Photos attached
- 42 images
- Awaab compliance
- Cat 1
- Social housing mode
- Enabled · Awaab-aligned reporting
- HHSRS Cat 1 — Damp & Mould Growth
- Aspergillus colonisation on plasterboard
- Cold bridging at concrete wall junction
- 01Replace defective bathroom extractor fan (15 l/s continuous)
- 02Investigate external rainwater goods to flat above
- 03Specialist mould remediation — kitchen ceiling & bathroom wall
- 04Improve trickle ventilation provision to bedrooms
- 05Schedule 6-week follow-up moisture monitoring
- 06Issue resident with damp & mould advice pack
DampSurvey-Pro provides specialist damp, mould and timber investigation evidence. Housing Compliance Hub manages risk, deadlines, actions, evidence and compliance oversight — DampSurvey-Pro remains the investigation engine.
Flagship Property Stories
Five demonstration properties — each tells a complete compliance journey
Block-wide damp & mould programme. Vulnerable child resident triggered Awaab Cat 1 response.
Post-Grenfell Building Safety Case actively managed; FRA actions on track.
Largest estate in portfolio. Stock condition data refreshed; EICR programme 96% complete.
Modern low-rise scheme operating at exemplar compliance levels.
Highest-risk block in portfolio. LPS structural review and asbestos programme running concurrently.